Mission

Vision

Core Values

Excellence -We seek excellence in all our endeavors, and we are committed to continuous improvement.

Intellectual Freedom – We believe in ethical and scholarly questioning in an environment that respects the rights of all to freely pursue knowledge.

Integrity – We are committed to the principles of truth and honesty; we will be fair, equitable, ethical, and professional.

Service – We believe that serving others is a noble and worthy endeavor. We welcome the challenge of innovative problem solving and are proud to provide our students with exceptional, friendly service.

Diversity – We respect others and value diversity of opinions, freedom of expression, and other ethnic and cultural backgrounds.

Stewardship of Resources – We are dedicated to the efficient and effective use of resources. We accept the responsibility of the public’s trust and are accountable for our actions.

Teamwork – We appreciate the contribution of colleagues and the synergy that results from working with other units, colleges, and institutions.

Technology – We believe in staying abreast of the latest technical advances and utilizing current information delivery techniques.

Goals, Critical Success Factors, Objectives, and Strategies

Goal 1. Program Excellence - Develop and uphold standards of excellence in delivery of all CEAT Distance Education (DE) credit programs.

Critical Success Factors:

• All lectures will be delivered to DE students within the week taught on campus.
• Insure that communication methods for DE students to access instructors and teaching assistants are on par with that of on-campus students.
• All courses required to complete degree programs offered by distance delivery will be offered every 5 years.
• Reduce shipping errors to .05% and coordinate with delivery agencies to reduce in-transit damage to 1.0 %.
• A least 90% of responses about Credit Outreach operations and personnel on Student Evaluations for DE courses will be in the very good or good range.
• Increase faculty overload salary by 25% (5% per year for 5 years)

Objectives:

• Visit with department heads each semester.
• Increase communications with faculty about new technologies.
• Seek input from faculty on ways to improve how we support them.

• Increase non-traditional student’s access to advisement.
• Seek participation for DE students in social or athletic program.
• Provide new DE students with a OSU novelty item (i.e. Pistol Pete)

• Develop a system to track in-house shipping errors.
• Develop a system to track in-transit damage.
• Expand training for students employed in Outreach office.

Goal 2. Student Recruitment and Development – attract new DE students by enhancing CEAT’s reputation for delivering high quality distance learning programs and providing exceptional service to professional, non-traditional students.

Critical Success Factors:

• Increase enrollment in all Distance Education programs and courses by 20% with special emphasis on MSECEN and the EET degree completion program.

Objectives:

• Capitalize on the latest technology and be responsive to the changing needs of students in the work force, providing advanced methods of course delivery.
• Update and enhance informational web site that is helpful to current students and attracts prospective students.
• Enhance current reputation for offering outstanding service to students and faculty.

• Establish continuous contact with DE students starting with enrollment confirmation and continuing throughout the semester.
• Assist and encourage direct communication with faculty whenever possible.

• Increase awareness of the public for DE programs through publicity.
• Work with academic departments to inform BS graduates leaving the university about graduate level programs available by Distance Education.

• Communicate an image that reflects achievement and pride.
• Assign responsibility for continuous updating, checking links, etc.
• Provide web site training for staff.

• Develop promotional materials for use in marketing contacts and mailings.
• Produce informational pieces about Outreach programs for educational and promotional purposes
• Continually improve web site and promote its use to market programs and services

Goal 3. Provide high-quality instructional facilities, support personnel, and equipment for teaching Distance Education courses.

Critical Success Factors:

• Increase investment in instructional facilities and equipment by 5% per year
• Fund and fill vacant technical position for studio classroom support within 2 years

Objectives:

• Update instructor, document, and student cameras.
• Refurbish audio systems.

• Coordinate with the division of Information Technology and central administration.
• Research studio classroom needs for courses televised to OSU/Tulsa.
• Explore innovative ways to equip additional rooms.

• Seek sufficient funds to fill vacant Telecommunications Production Specialist position for the studio classrooms.
• Add two portable office studio equipment sets for faculty use.
• Take the lead in implementing open source course management systems.

• Identify and sequentially eliminate roadblocks to successful operation of DE systems.
• Consider adding conferencing codecs at the studio level.
• Keep abreast of emerging technologies to insure security as it relates to streaming video and expiring CDs and DVDs.

Goal 4. Self-Sufficiency – Work toward becoming more self-sufficient in financial operations.

Critical Success Factors:

• Increase income to a level sufficient to cover staff salaries and office expenses.
• Build sufficient carry forward funds to cover salary encumbrance at the start of the fiscal year without the necessity for deficits.

Objectives:

• Increase income by utilizing requested increase in supplemental fee (pending) to increase rate charged for DE courses to a level that is comparable with peer universities.
• Establish system to charge when appropriate for services provided.
• Increase enrollment in DL programs.

• Seek possible support from central administration.
• Explore opportunities to obtain grant monies.

• Seek assistance from central administration.

Goal 5. Human Resources – Promote diversity; provide professional growth opportunities, recognition and rewards for staff and student employees.

Critical Success Factors:

• All staff required to attend a minimum of two work-related training programs yearly.
• 25 % of staff enrolled in OSU HR Training professional development programs (Leadership Development, HR Star, Ambassadors, etc.)
• All staff required to attend diversity training, multicultural communications, etc.

Objectives:

• Update all position questionnaires to integrate into new OSU Staff Pay Plan.
• Work with HR partner on Career Development plans for staff.
• Utilize HR incentive plans where possible.

• Encourage participation in Leadership Development, HR Star, Ambassadors, etc.
• Maintain schedule flexibility for staff attending classes working toward a degree.
• Seek suitable training for technical staff.

• Establish a department pay plan for students.

• Hold regularly scheduled staff meetings.
• Empower teams for specific functions.
• Encourage international student presentations about cultural backgrounds.

Goal 6. Economic Development–Contribute to the economy of Oklahoma by helping companies improve their workforce through continuing education.

Critical Success Factors:

• Increase the number of Oklahoma companies whose engineering employees continue their education through DL degree programs by 20%.

Objectives:

• Work with the Dean and Department heads to identify companies with potential interest.
• Contact companies to provide information and arrange visits.

• Promote the availability of Distance Education programs for non-traditional students.